White Blue Screen got me - Thought I'd avoided it

  1. #1 by Rob Rolley on 1 Week Ago
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    Posts: 6

    White Blue Screen got me - Thought I'd avoided it

    My Voicelive 3 screen failed during rehearsal this week. It still works audio wise but I just get a white screen with a blue rectangle but without he display I can't use it. I bought it in 2014 so now out of warranty. I am trying to get it repaired in the UK which may take some time as TC Helicon won't repair as its out of warrantee so I got passed on to other repair companies ...??!!!
    . That isn't good.. It couldn't have come at a worse time as have gig the Friday. Not impressed.with reliability or the way I was dumped when it was out of warranty. it's the first piece of kit I have had issues with other than wear and tear on cables..but they aren't expensive to repair. Very lack lustre. I had seen the white screen thread but thought I had got away with it.
  2. #2 by VoiceLiveEditor on 1 Week Ago
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    Posts: 148
    Hi Rob,

    AFAIK Real Electronics is the UK Repair Center for In and Out of Warranty Repairs.

    Have you contacted them on their contact page?

    http://www.realelectronics.co.uk/RepairQuoteRequest.php

  3. #3 by Rob Rolley on 6 Days Ago
    Rob Rolley's Avatar
    Posts: 6

    White Blue Screen got me - Thought I'd avoided it

    Hi there

    Yes thanks for that. I am in dialog with them, so hopefully it will be repaired soon. They are working on getting me a quotation for the part an labour.
    Fingers crossed I still keep both arms and legs !

    Kind regards Rob