Voice Solo FX 150 not powering up

  1. #1 by Steve Koulalis on 07-11-2017
    Steve Koulalis's Avatar
    Posts: 1

    Voice Solo FX 150 not powering up

    Using the FX 150 for over a year for acoustic trio and was working well all that time. Suddenly, it doesn't power up. There is power getting to the unit from the power supply so, not the supply. Took it to repair shop and they said they can't fix it. Microprocessor is bad and costs too much to fix. I believe it's out of warranty but need to get it fixed.
  2. #2 by STeebs on 07-21-2017
    STeebs's Avatar
    Posts: 36

    Voice Solo FX 150 not powering up

    Hi,

    You said, "Using the FX 150 for over a year" ... then mention the fault.

    1) how long you had the unit
    2) what country are you

    Reason is -> All products come with a 3 year warranty as standard in specific countries.

    Countries mentioned -> http://www.tc-helicon.com/en/support...nty-creation/#

    (note the where you purchased your unit).

    Now outside of that , UK falls under EU (currently) rules (2 year regardless of purchase) . However IF the unit was purchased through authorised reseller then have a look at the page.

    Also note;

    MUSIC Group warrants the mechanical and electronic components of this product to be free of defects in material and workmanship if used under normal operating conditions for a period of one (1) year from the original date of retail purchase. If the country of purchase provides a longer statutory warranty period, such statutory warranty period shall apply. Subject to the online registration of your product within ninety (90) calendar days of retail purchase, the Limited Warranty shall be extended to 3 Years.

    So UK - EU if not registered 2 years (EU rules), registered 3 years ...