XR-18 USB Drive Will Not Install (Code 10)

  1. #1 by David Posthuma on 03-03-2017
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    XR-18 USB Drive Will Not Install (Code 10)

    Our church is trying to use the Behringer XR-18 to run our services, this part has gone reasonably well. But recording our services has not. We have a Windows 7 Ultimate machine with an i7 processor. It has both USB3 ports and USB2 ports. I understand the XR18 will not connect to USB3 ports. But our will not connect to our USB2 ports either. The driver install fails every time and shows a code 10 error. How may I overcome this problem?
  2. #2 by Piotr Ciszewski on 11-29-2017
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    Posts: 1
    - David Posthuma wrote View Post
    Our church is trying to use the Behringer XR-18 to run our services, this part has gone reasonably well. But recording our services has not. We have a Windows 7 Ultimate machine with an i7 processor. It has both USB3 ports and USB2 ports. I understand the XR18 will not connect to USB3 ports. But our will not connect to our USB2 ports either. The driver install fails every time and shows a code 10 error. How may I overcome this problem?
    Hello! I have the same problem, Did you solve it?
  3. #3 by Ken Mitchell on 12-04-2017
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    Posts: 1,306
    - Piotr Ciszewski wrote View Post
    Hello! I have the same problem, Did you solve it?
    Hi Piotr,

    I'd recommend contacting CARE@music-group.com for assistance.

    Ken